FAQ

Reliable Answers to Our Most Common Questions

NAS Cleaning Services is committed to your complete satisfaction, which is why we strive to offer the most consistent, reliable, and affordable housecleaning services around. Our team of experienced professionals has taken the time to answer some of our most frequently asked questions for your convenience.

How often should I schedule cleaning services for my home or office?

The frequency of cleaning services depends on several factors, including the size of your space, your lifestyle or business operations, and your specific cleaning needs. We offer flexible scheduling options, including weekly, bi-weekly, monthly, or one-time cleaning services, to accommodate your preferences and budget.

Are your cleaning products safe for pets and children?

Yes, we prioritize the health and safety of our clients, including their furry friends and little ones. We use eco-friendly cleaning products that are non-toxic, biodegradable, and safe for use around pets and children. If you have specific concerns or preferences regarding cleaning products, please let us know, and we’ll be happy to accommodate your needs.

Do I need to provide cleaning equipment and supplies?

No, we come fully equipped with all the necessary cleaning equipment and supplies to get the job done efficiently and effectively. Our team uses professional-grade cleaning tools and eco-friendly products to ensure superior cleaning results. However, if you have any specific requests or preferences regarding cleaning products or equipment, feel free to let us know, and we’ll do our best to accommodate them.

Do you offer customized cleaning plans?

Yes, we understand that every space is unique, which is why we offer customized cleaning plans tailored to your specific needs and preferences. Whether you require additional attention to certain areas or specific cleaning tasks, we’ll work with you to create a cleaning plan that meets your requirements. Our goal is to provide you with a personalized cleaning experience that exceeds your expectations.

What measures do you take to ensure security and confidentiality during cleaning?

At Nas Cleaning Service, we prioritize the security and confidentiality of our clients’ properties and information. Our team members undergo thorough background checks and adhere to strict confidentiality protocols to safeguard your privacy. Additionally, we respect your space and belongings, ensuring that everything is treated with the utmost care and respect during the cleaning process.

What happens if I’m not satisfied with the cleaning service?

Your satisfaction is our top priority, and we strive to deliver exceptional cleaning results with every service. If for any reason you’re not completely satisfied with the cleaning service, please don’t hesitate to contact us. We’ll promptly address your concerns and take the necessary steps to ensure your satisfaction, whether it’s re-cleaning specific areas or offering a refund or discount on future services.